Amdocs Showcases CES25 at MWC 2025 with Cloud and AI Integration

Amdocs, a leader in software and services for communications and media companies, is set to debut its CES25 suite at the Mobile World Congress in Barcelona. CES25, the latest iteration of their Customer Experience Suite, integrates generative AI and cloud-based technology to enhance service providers' operations and customer interactions. This new suite is an evolution in Amdocs' offerings, reflecting the company's emphasis on agile, modular solutions suitable for service providers of all sizes.

Central to CES25 is the amAIz suite, which provides AI and machine learning capabilities to modernize telco operations. It supports diverse deployment models across multi-cloud environments and focuses on unlocking new monetization channels. The suite's features are designed to improve cost efficiency by automating complex business processes and offer predictive analytics to elevate customer and employee experiences.

The CES25 launch includes several products like the Amdocs Customer Engagement Platform and Freestyle Billing, all aimed at driving business growth through streamlined B2B, B2C, and B2B2x processes. With partnerships including Microsoft and cloud giants like AWS and Google Cloud, Amdocs reinforces its commitment to leading in AI-driven telco solutions.