on QUADIENT (EPA:QDT)
Quadient Leads Global CCM Software Market
Quadient, listed on Euronext Paris under QDT, has been announced as the leader in the worldwide Customer Communications Management (CCM) market for 2024, holding an 11% share according to IDC's recent report. The report highlights a shift towards customer-centric innovation, with AI and automation at the forefront.
The global CCM market reached $2.1 billion in 2024, marking a 5.7% increase from 2023. Quadient's advancements in AI-driven platforms have contributed to their growth, enhancing customer retention and expanding channel partnerships. The company aims to simplify compliance and enhance workflow through AI-assisted solutions.
CEO Geoffrey Godet emphasizes the importance of customer satisfaction and continuous innovation. Quadient’s achievements in CCM reflect their strategic alignment with customer needs across varied enterprise sizes. Their focus on AI and cloud innovation aims to future-proof business communications in an evolving digital landscape.
R. E.
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