Quadient is revolutionizing customer email management with agentic AI

Quadient unveils a new AI agent dedicated to managing customer account emails. This tool uses artificial intelligence to autonomously analyze and process emails, while maintaining operational control in the hands of finance teams.

This feature allows businesses to reduce manual tasks and increase productivity. AI identifies the intent behind emails, sorts messages, and prepares the necessary actions, without requiring additional tools. The solution integrates natively with the Quadient platform, offering an automated approach to financial operations, from account management to customer communications.

Companies can precisely define the actions that the AI agent can perform, ensuring traceability and control over processes. This innovation addresses the increasing volume of emails and reinforces Quadient's strategy of automating business operations through AI.