Mercans Launches Agentic Payroll, the World’s First End-to-End Agentic Payroll Delivery Model

London, United Kingdom, November 13th, 2026, FinanceWire

The global payroll company says multinationals pay for one contract but run on a patchwork of local setups, and its new model puts AI agents on a single engine across the whole payroll cycle.

Mercans today launched Agentic Payroll, which the global payroll technology company describes as the world’s first end-to-end agentic payroll delivery model and a new category in payroll. In Agentic Payroll, AI agents run the payroll cycle from start to finish, and the client’s people keep every decision. Mercans delivers it through NovAI, its agentic payroll service, with early access open today for enterprise clients and full release in Q1 2027.

The launch adds a new way to buy payroll alongside the three that multinationals use today. With SaaS, the client’s own team runs payroll on a provider’s platform. With managed payroll, the provider runs it, and the client approves. With business process outsourcing (BPO), the provider owns the function. Mercans counts six steps in each cycle and says people still carry out all six under every one of those models. Only the team changes. In Agentic Payroll, agents run five of the six, and the client keeps the approval. 

The financial argument starts with what sits under a global payroll contract. A multinational usually signs with one provider, but payroll is often delivered on a different setup in each region and country. Mercans gives the example of a typical provider where Brazil and Mexico run on local software and Colombia on a partner’s platform, while in the Middle East one country runs on the provider’s own platform, another through a subcontractor and a third on spreadsheets. Across four regions, that one contract covers ten countries, seven platforms and five different agent setups. Mercans says AI cannot run end to end on a patchwork like that, and providers cannot automate work they subcontract.

Mercans runs payroll on its own engine in every country it serves, on one codebase in more than 100 countries. That is why the company says it can deliver Agentic Payroll in the true sense and believes NovAI is the only end-to-end agentic payroll service available today.

For the industry, Mercans describes the shift as moving from relocating payroll work to removing it. Every earlier model changed which team did the processing. The company argues that payroll needs a delivery model built for agents rather than agents added to old models. AI agents are moving from pilots into everyday enterprise work, and research firm Gartner predicts that by 2028 a third of enterprise software will include them.

The commercial terms follow from that change. Mercans runs NovAI and owns the outcome under service-level agreements, with an expected 99.75% accuracy for agent decisions backed by service credits. It estimates the total cost of running payroll can fall by up to 10 times, because much of that cost sits outside the provider’s invoice, though savings depend on scope and each company’s current delivery model. A Fortune 500 energy-technology company is already building with Mercans in early access.

“Payroll has been redesigned many times, and every redesign moved the same work to a different team,” said Tatjana Domovits, Group CEO of Mercans. “With Agentic Payroll, the agents do the work and people make the decisions.”

About Mercans

Mercans is a global payroll technology company. Its platform, HR Blizz, gives SMBs and enterprises one secure system to run payroll anywhere in the world, with built-in compliance, real-time data and native HCM integration. Built on 24 years of global payroll expertise, Mercans owns its technology, entities, and in-country teams, with no subcontracting, giving clients one accountable payroll partner. More information is available at mercans.com.

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