NFON AG delivers stable growth in 2025 – AI solutions drive portfolio growth

NFON AG delivers stable growth in 2025 – AI solutions drive portfolio growth

• Total revenue up 2.0% to EUR 89.1 million
• Recurring revenue expands to 92.1% share of total revenue (2024: 92.9%)
• Adjusted EBITDA up 2.4% to EUR 12.6 million
• 2026 guidance: revenue growth in low to mid single-digit percentage range; adjusted EBITDA above EUR 12 million
• AI-based solutions strengthen portfolio mix and growth prospects

Munich, 26 February 2026 – NFON AG, a leading European provider of integrated business communications with a focus on AI-based applications, has published its preliminary, unaudited results for the financial year 2025. The company reports stable growth in a challenging environment characterised by dynamic change. Consolidated revenue grew by a moderate 2.0% to EUR 89.1 million (2024: EUR 87.3 million). Adjusted earnings before interest, taxes, depreciation and amortisation (EBITDA) were up by 2.4% to EUR 12.6 million, slightly above the earnings guidance issued on 19 November 2025. Improved operating earnings quality as well as disciplined cost management were the drivers in this context. While adjusted EBITDA benefited especially from operational improvements, revenue growth was particularly supported by the revenue contribution from the acquisition of botario GmbH.

The number of installed seats reported a decrease of 2.7% to 647,384, reflecting market conditions (2024: 665,449). At the same time, recurring revenue was up by 1.1% to EUR 82.0 million (2024: EUR 81.1 million), thereby underscoring the stability of the business model and accounting for 92.1% of overall revenue (2024: 92.9 %). Non-recurring revenue grew by 13.7% to EUR 7.1 million (2024: EUR 6.2 million), benefiting especially from the project business with AI solutions of botario GmbH as part of the Intelligent Assistant portfolio. Selected price adjustments also exerted a slightly positive effect on blended ARPU (EUR 9.91; 2024: EUR 9.89).

Andreas Wesselmann, Chief Executive Officer of NFON AG, comments: “AI-based business communications are becoming the new standard and are reshaping requirements for providers far beyond traditional cloud telephony. At the same time, digital sovereignty and trust in European providers are increasingly becoming decisive selection criteria. Today, customers expect solutions that work simply and deliver measurable added value. This is particularly true for the SME segment, which wants to leverage AI without having to build up in-house expertise. In 2025, we further developed our AI portfolio from a promising technology into market-ready, scalable solutions and systematically integrated them across all our product offerings. We are thereby addressing rising demand and unlocking additional growth potentials. Initial successes are reflected in our preliminary financial results.”

In the financial year 2025, NFON consistently drove forward the implementation of its NFON Next 2027 strategy programme. Under the leadership of the new Management Board team with Andreas Wesselmann (CEO) and Alexander Beck (CFO), the focus was on innovation, scaling and operational excellence. NFON strategically expanded its AI portfolio and clearly positioned it around high-growth use cases. With the NFON Intelligent Assistant (Nia), Nia FrontDesk, and AI Essentials, AI-based functionalities were systematically integrated into the cloud telephony platform and further developed into a clearly structured, modular and expandable solutions portfolio. Applications in the area of conversational AI, such as voicebots, as well as agentic AI for process orchestration and in contact centre environments, underscore the company’s innovative strength, enhance benefits for customers and open up additional revenue potentials in both existing and new customer business – all based on a unified technological foundation for the further scaling of the AI-based business. In addition, NFON continues to develop its partner organisation and supports partners through central initiatives in the marketing and implementation of the solutions portfolio – most recently at its Partner Day held at the end of January 2026.

For the financial year 2026, NFON anticipates a pickup in business growth in a market environment that continues to be challenging. Growth momentum is expected to derive especially from the Intelligent Assistant and Customer Engagement portfolio segments as well as from efficiency measures under the NFON Next 2027 programme. In addition, further targeted investments in the scaling of AI-based solutions are planned for 2026 in order to lay the foundation for sustainably higher growth contributions. For 2026, NFON forecasts overall revenue growth in the low to mid single-digit percentage range (2025: 2.0 %). Adjusted EBITDA is expected to exceed EUR 12 million (2025: EUR 12.6 million).

The complete and audited report for the financial year 2025 will be published on 16 April 2026, when it will be available as a download from the Investor Relations area of the website of NFON AG.

Overview of results for the financial year 2025¹: 

¹  Rounding differences may arise in the tables.
<sup>2 Based on average number of seats per month in the periods under consideration.


Investor Relations contact
NFON AG
Friederike Thyssen
Vice President Corporate Affairs & Investor Relations
+49 89 45300-449
ir-info@nfon.com</sup>

Media contact
NFON AG
Thorsten Wehner
Vice President Public Relations
+49 89 45300-121
thorsten.wehner@nfon.com

About NFON AG

NFON is a leading European provider of integrated business communications with a focus on AI-based applications. The company, which is listed in the Prime Standard segment of the Frankfurt Stock Exchange, has nine branch operations and works together with over 3,000 partners. Every day, NFON supports around 55,000 business customers in Europe with intuitive communication solutions that make their businesses more efficient and flexible. NFON is active as a licensed telecoms company in 15 European countries.

As a long-term partner for small and medium-sized businesses, NFON combines technological innovation with user-friendly and efficient business communication solutions. With both AI-based technologies and operational excellence, NFON enables companies to harness the full potential that artificial intelligence offers – for optimised processes, more precise customer interactions and new growth opportunities.

With its core product, the smart cloud communications platform, NFON offers hassle-free voice calls, simple video conferencing and seamless integration of CRM and collaboration tools for small and medium-sized companies. All of NFON’s cloud services are operated in certified data centres in Germany, with 100% of their energy needs covered by renewable sources.

http://www.nfon.com/

Disclaimer 

This notification is provided for information purposes only and constitutes neither an offer to sell nor an invitation to buy or subscribe for the company’s securities. The securities discussed in this notification are not and will not be registered under the US Securities Act of 1933 as amended (“US Securities Act”) and are only permitted to be sold or offered for purchase in the United States of America after prior registration or on the basis of an exemption under the US Securities Act. No public offer of the securities discussed in this notification will be made in the United States of America and the information contained in this notification does not constitute an offer to buy securities. This notification is not intended for direct or indirect distribution, publication or dissemination to or within the United States of America, Australia, Canada, Japan or other countries in which the distribution of this notification is unlawful, or to US persons.