News
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PRESS RELEASE
Amdocs Expands Store Genie to PLDT Home, Bringing Agentic AI to Broadband Customer Service Operations
Amdocs announces successful deployment of AI-powered customer service solution 'Store Genie' at PLDT Home, reducing customer resolution time by up to 98%. The solution modernizes retail and frontline operations, leveraging Amdocs' aOS and Amazon Bedrock AgentCore -
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PRESS RELEASE
Lumen Technologies Accelerates Cloud-First Strategy with Amdocs, Expands Migration of Enterprise Billing Platform to Microsoft Azure
Amdocs accelerates Lumen's cloud-first strategy by migrating enterprise billing platform to Microsoft Azure. AI-assisted cloud migration enhances scalability, resilience, and operational efficiency -